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VoIP-based Unified Communications Systems - A Great Business Tool

Are you running a business and would like to improve employee productivity by enhancing communication channels? If so, you can tale advantage of Voip phones and PBX phone systems.

With the advent of VoIP, many companies have come up with unified communications systems. These help to ease the problems of `telephone tag and deliver a better service to end customers of enterprises using them. With unified communication systems, it is possible to integrate CRM and customer service responses and provide the end user with a seamless way to deal with customers.

Most small and medium enterprises today are doing their best to woo and retain customers by offering a great service and customer experience. Sangoma UAE VoIP service providers offer facilities that help small and medium enterprises to provide a better service to their customers. Some of the features of each are discussed here.

VoIP Unified Communications Manager Benefits

i)Cost effective telephony services to both main and branch offices
By using VoIP technology and unified communications systems, PBX service providers have come up with cost effective ways to use the telephone. Whether you need to make long duration local calls or long-distance calls, these products will help to limit your telephone bills. They offer huge savings in voice calls both from landlines and mobile phones. Both the products are easy to deploy, maintain, and administer. This helps bring down the total cost of the product. By unifying communication they make it easier for employees to respond to situations faster.

Moreover, PBX systems have a small footprint, a valuable feature in space-starved metros.

ii)Small private branch exchange available with PBX. PBX products come with a small private branch exchange that helps you to manage your calls more effectively.

iii)Integrating with existing CRM modules. Some PBX products can be integrated with existing CRM modules for better dealing with customers.

iv)Greater employee productivity. PBX service providers B have designed products that increase employee productivity. While some products, employees can choose the method of receiving calls. There are also some PBX products that give all employees have a greater call control, location, and status of other users.

PBX Systems help establish a big business image for start-up businesses and small businesses in a cost-effective manner. The advanced calling features and associated benefits improve business productivity. The hosted PBX, integrated with VoIP technology, can be connected to your existing business number directly.

The above is an overview of how VoIP and PBX phone systems can enhance communication in your business.

Please visit http://www.encyclopedia.com/computing/news-wires-white-papers-and-books/office-automation-systems for a related story.


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